Storyfront Join the waitlist
Customer experience · Ecommerce & Shopify

Your storefront makes a promise. Find out if you're keeping it.

Storyfront maps the experience your store actually delivers, finds the moments where what customers expect doesn't match what they get — and asks them, in the flow, with AI that adapts to each shopper.

Starts where your customers are — your Shopify store. Built to travel to any product experience.

What Storyfront does

Close the gap between the promise and the experience.

Your marketing sets an expectation. Your checkout sets another. Storyfront finds where they diverge — and lets your customers tell you why.

01 / Map

The journey you actually ship.

Record or upload your flow. Storyfront builds a step-by-step map of what each screen asks of the shopper — and what it gives back.

02 / Spot the gap

Where expectation breaks.

It flags the friction points — value imbalances, commitment walls, confusing transitions — where shoppers are most likely to feel the promise wasn't kept.

03 / Ask in the moment

Adaptive feedback, embedded.

AI agents ask the right question at the right step — by chat, voice, or a quick form — tuned to that shopper and that moment. No survey tool to bolt on.

Who it's for

For stores that live or die on the experience.

  • Ecommerce & Shopify brands past the "just get traffic" stage.
  • Teams guessing at why carts get abandoned instead of asking.
  • Operators who want insight in the flow — not a quarterly survey nobody reads.
The store is the story. We check it's true.

Every page sets an expectation. Storyfront is the system that keeps your delivered experience honest to the one you sell.

Early access

See where your store's promise is slipping.

We're onboarding a first cohort of stores by hand. Send your store URL and the moment you most want to understand.